The One Champion - Privacy Policy

Effective Date: February 12, 2025

1. Introduction

At TheOneChampion ("TheOneChampion," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our websites, services, applications, products, and digital platforms (collectively, the "Services").

This policy complies with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), UK Data Protection Act, and other regional privacy frameworks.

TheOneChampion is a commerce-driven SaaS platform that enables businesses to set up online stores, manage transactions, and optimize their commerce operations. Given the e-commerce and merchant-driven nature of our platform, this policy includes provisions specifically for merchant data protection, third-party integrations, and transaction security.

2. Scope of This Privacy Policy

This policy applies to:

Merchants using TheOneChampion to power their business.
Customers who shop at businesses hosted on TheOneChampion.
Partners who develop integrations, apps, or themes for merchants.
Users of TheOneChampion’s applications and services.
Visitors to TheOneChampion’s websites, or anyone contacting TheOneChampion support.

By using our Services, you consent to the collection and processing of your personal data as described in this policy.

3. Personal Data We Collect

We may collect the following categories of personal data:

A. Information You Provide Directly

Identity and Contact Information: Name, business name, email, phone number, job title, company information.
Account and Authentication Data: Login credentials, security questions, user preferences.
Financial and Transaction Data: Payment details, billing information, order history.
Business Data: Product listings, inventory details, shipping information, customer interactions.

B. Automatically Collected Data

Device and Usage Information: IP address, browser type, operating system, session data.
Engagement Metrics: Shopping behaviors, cart activity, transaction trends.
Cookies and Tracking Technologies: User behavior analytics, advertising preferences, digital engagement tracking.

C. Data from Third Parties

Merchant Integrations: Data from third-party apps connected to TheOneChampion.
Payment Processors: Data from Stripe, PayPal, or other payment providers.
Public Databases & Social Media: Information from public sources or third-party platforms.

D. Merchant and Store Protection

Confidentiality of Business Operations: TheOneChampion does not access or use merchant sales data, transaction history, or customer information for any purpose outside of delivering the agreed-upon service.
Data Transmission & Protection: All merchant data is encrypted and stored securely with access restricted to authorized users only.
Prohibited Use of Merchant Data: TheOneChampion does not use merchant or customer data for targeted advertising or business profiling outside of platform improvements.

4. Legal Basis for Processing Personal Data

We process your personal data based on:

Consent: When you provide explicit consent (e.g., subscribing to newsletters, integrating third-party apps).
Contractual Necessity: When processing is required to fulfill contractual obligations under TheOneChampion’s SaaS agreement.
Legitimate Interests: When processing is necessary for fraud prevention, security, and improving platform functionality.
Legal Obligations: When compliance with laws and regulations requires data processing.

5. How We Use Your Data

TheOneChampion may use personal information for:

Service Delivery: Providing, maintaining, and improving the platform’s commerce features.
Merchant Support & Security: Assisting merchants with account setup, troubleshooting, and fraud prevention.
Marketing & Communications: Sending feature updates, promotions, and platform best practices (with opt-out options).
Financial Transactions & Compliance: Managing payments, refunds, chargebacks, and financial reconciliations.
Business Analytics & Performance Monitoring: Improving sales performance, tracking user engagement, and enhancing e-commerce operations.

6. Data Sharing & Disclosures

We do not sell personal data. However, we may share it with:

Third-Party Integrations: Apps and services that merchants choose to connect with TheOneChampion.
Payment Gateways: Secure transaction processing via Stripe, PayPal, and other providers.
Legal Authorities: When required by law, regulatory requests, or to enforce platform policies.
Corporate Transactions: In cases of mergers, acquisitions, or restructuring.
Affiliated Entities: Within TheOneChampion’s business ecosystem for operational purposes.

7. International Data Transfers

TheOneChampion may process and store personal data in different countries. We implement:

Standard Contractual Clauses (SCCs) for non-EU data transfers.
Binding Corporate Rules (BCRs) ensuring GDPR compliance.
Adequate Safeguards for global data processing.

8. Data Security & Protection

We implement advanced security measures to protect your data:

Encryption: AES-256 encryption for stored data, TLS 1.2+ for transmission.
Access Controls: Role-based permissions, multi-factor authentication (MFA).
Threat Monitoring: AI-driven fraud detection, real-time risk assessment.
Incident Response: Dedicated security teams for breach mitigation and forensic analysis.

9. Data Retention Policy

We retain personal data based on:

Legal and Contractual Requirements: Financial records (7 years), transaction data (as required).
User Preferences: Merchant account data retained for active stores, deletable upon request.
Marketing Data: Retained for 24 months, unless opted out.

10. Independent Policy Agreements

TheOneChampion recognizes that some merchants, partners, or enterprise clients may have custom compliance, security, or operational requirements. Customers may request an independent policy agreement during the contractual sales process, which will be reviewed and mutually agreed upon before execution. Requesting independent agreements may change the cost of the proposed engagement.

11. Contact Information & Data Protection Office (DPO)

For privacy inquiries, contact:

TheOneChampion

www.theonechampion.com

+1 (732) 986-7902

support@smartlybuilt.com

This document was last updated on February 12, 2025.

By using our Services, you acknowledge and accept this Privacy Policy.