Will the mobile app be compatible for both IOS (Ap …
Do users need to register before using the mobile …
Will I be able to view all my restaurants in the m …
What features will the mobile application supports …
Can I have a different theme for my mobile applica …
Unlike other online ordering marketplaces that charge a commission on every order (including all repeat customers), we will never charge you for the commission on any orders. Whenever that customer orders directly from your website, 100% of that order revenue is all yours, always including tips and taxes. Yes!! A game-changer.
If you are looking for long-term gains – the annual package is best because it saves you 11% annually! AND, we waive the setup fee if you pay the year upfront. A total savings of around $500.
Our pricing is flat and fixed. $299.98 setup fee and $89.98/month for the Starter Package and $189. 98/month for the Growth package. Check packages info here.
Our costs are very straightforward: $89.98/month for the Starter Package and $189.98/month for the Growth package. OR, get an 11% savings with an Annual package. Support? Included. Hosting? Included. SEO? Included. See more info here.
Even though we think we’re the best website solution for your business, we understand that Smartly Built isn’t for everyone. However, as we are a service-based business and spend a ton of time learning about you, your business, and building you a custom website, our ability to offer refunds is limited.
Interested in a custom website you just buy and pay for once? Why trust anyone other than the experts in restaurant website design? If this sounds like a better solution for you, we charge a one-time fee of $4999.98 for a custom site design. Email us to learn more.
“We provide AFFORDABLE Add-on Services like Fax Services (0.10 cents per page in the US), Custom Software Development and Integration, and Professional Photos and Videos. Marketing, Technical or Business Consultation are all considered additional services. Apply for a free consultation here.”
Even though we think we’re the best website solution for your business, we understand that The One Champion isn’t for everyone. However, as we are a service-based business and spend a ton of time learning about you, your business, and building you a custom website, our ability to offer refunds is limited
For monthly subscribers, we are unable to offer refunds at this time. For annual subscribers, if you decide The One Champion is not the right solution for you before your first draft is built, we will refund your full amount minus the setup fee, first-month payment till cancelation month, and a $200 cancellation fee. That is still a considerable refund.
We hate being nickel-and-dimed by companies and we don’t do it to our customers. You may check ‘Additional Services’ in FAQ pages.
You can always switch to month-to-month the following year, or if you want, you can pay the full year up-front again and we give you one month free.
Custom development of the website or mobile app services is non-refundable.
We will work with you to support any normal payment method like Credit Card, Paypal, Venmo, Cheque, Cash, etc We will send you an invoice per payment. This is easy. 🙂
Yes, Your payment entirely depends on the subscription plan you choose. Click here to review plans.
We find most of our clients invest about 60-90 minutes of their time for the initial launch. We will guide you through the process.
Almost all the work is done by us. We have an easy step by step guide that will help you get on board. We also go through some questionnaires to formulate go-to-market strategy and what will work best for your market. We do this together.
Yes, we will be glad to migrate your business to the new site. We can do an assessment of what’s necessary and wanted, and take it forward. We will assess your scope and provide an adequate response.
You would want to move to our platform for 3 things –
1. If your current website is not making any money to you.
2. If you do not have marketing
3. If you do not have a mobile app.
Please fill the onboarding form: https://docs.google.com/forms/d/e/1FAIpQLSeDVXDep22t4Le1CoCZL2KPyCZU1pdWGOcnRlvH4t6CfDbQWQ/viewform?usp=sf_link
YES! All of our customers receive free, lifetime support. And we make really easy to submit a support ticket. All you have to do is email us at firstname.lastname@example.org and one of our team members will get it taken care of for you within 1-3 business days.
Once you sign up with us, you are assigned to a Lead Developer based out of our Brooklyn office. You are also sent a questionnaire to help us understand your likes, needs, and wants.
Your Lead Developer will work with you through the process of selecting a framework and answering the questionnaire. Once a framework is selected, we will begin building. In about a week we’ll have a first draft ready for you to review, at which point we’ll schedule a screen share where we will review colors and format and make changes on the fly until you are 1,000% happy with your entire site.
At that point, we’ll make a final revision of edits, and then begin taking you to live. All in all, the entire process takes 3-4 weeks.
Yes, one domain registration is included in your price. And if your domain is registered elsewhere, we can transfer it to us. If at any point you would like us to transfer your domain to you, we will do so in a heartbeat. You still fully, 100% own your domain name. And we do not charge any release fee.
We will be happy to set one for you with Google. You can access email via computer or mobile phone. Setting up email is a one-time charge for $100 to create up to 10 users. $20 for every other user.
Yes, you may purchase or develop your own photos and send them to us.
YES! All of our websites are 100% mobile responsive. This means that they format perfectly on any device. We know that having a responsive website is crucial for customer loyalty.
If someone views your website on a computer, it formats perfectly. If they view your website on a tablet or on a smartphone, your site reformats instantly. On the device view, your phone number will be placed front and center so all your potential clients need to do is click to call.
Yes! Our Starter Plan includes 10 professional photos from Big Stock Photo and/or Unsplash with your package. Our Growth Plan includes 15.
But that doesn’t mean you’re limited to just 10 or 15 photos. You can have as many photos on your website as you would like. This only refers to the number of photos we will purchase for you.
Yes, the whole purpose of our site is to give all possible features to run your business worldwide.
Yes, you can. There is no restriction on the number of taxes you want to add. Just be sure you don’t land in any legal problem.
Our site provides two payment option especially for you. One is Cash on Delivery and the second option is Online Transaction using Card Payment option. You can use VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER Cards on our payment gateway.
Yes, You can add personalized blog to your site. This falls under “Additional Services” and we charge extra for you to have this capability. Blogs is a great engagement tool and can be used for many things – especially if your business involved with communities and events.
Sorry, we support only one language till now. But we can add more in our later release.
When you set up your restaurant, you will provide an email. All your order details will go to that email address
You will get customer information which is required for delivery the product. Customer details won’t be leaked out.
Our system provides a very close look regarding reports. At the end of the day, you will get the report of your day’s order.
You can get monthly as well as weekly reports from the report section in our CMS (Content Management system).
Absolutely! We strongly encourage this.
Yup! We will transfer required content to the new site, format it properly, add photos, and make it look tremendous. You don’t have to lift a finger.
100%! We build all of our websites on our test servers first. Once you’re ready to go live, we will need access to your domain (we hold your hand through this entire process). When we get access to your domain name, we basically flip a switch and tell the Internet that your site is hosted with Smartly Built and you’re live.
Yes, we support team work, so you can add as many as admin you want for your site. You just need to send details to us and we will add them up for you.
The One Champion believes in growing and having more than one restaurant is a part of growing. We have no limit on how many restaurants you want to add.
Not at all, you can give your customer only pick up option if that’s your business. We don’t mind it at all.
Not at all, you can give your customer only delivery option if that’s your business. We don’t mind it at all.
No, it’s up to you how many delivery charges you want to keep. If you choose zero delivery charges, it will show free on the bill for delivery charges.
Yes, we highly encourage keeping your site relevant and attractive. We do some extra work to make sure the photos adapt to website well. For this extra work, we charge $15 a photo update.
100%. There can be some limitations in terms of quality and aspect ratio, but we will work closely with you to ensure that you can use any photo you want.
We’ve even partnered with stock photo providers to bring you the world’s greatest selection of stock photography.
Our platform is built keeping certain specific businesses in mind. As much as you need! We customize every last drop of your website to meet your needs. No two sites are the same with us.
Once you pick from one of our frameworks, we’ll customize the look, colors, textures, images, fonts… Everything. It all gets customized to meet your specific needs and match your business.
No two sites are the same with us. And you don’t get generic. Check features list for supported features.
YES! We can integrate your website with nearly anything you need us to. Check the features list for supported features.
We try to release a new theme every 3-4 months. Sometimes they flop and sometimes they are hits with our clients.
If you see a new Smartly Built theme and want us to migrate your site to that theme, we most certainly can do that.
Since so much work goes into building and customizing a theme for our clients, we have a one time fee of $99 to re-build your site onto a new theme.
Absolutely not, Every client is special to us, and all your data is completely secured with us.
Yes, you can add your drivers. You will have to send us your driver name and email id and we will add them for you. And there is no restriction in number of drivers you want to add.
We support First Data Payment Gateway and Paypal as third party payment systems.
We give full power to customize your website according to your need. You can inform us whichever payment gateway you want to use. We can set it up for you in a couple of days. Come talk to us.
The entire process typically takes 1-2 working business days after we have received all your information. If it takes more time, we will communicate with you accordingly.
For all of our clients, we perform a full-site, manual Search Engine Optimization audit when you come over to our platform. This includes custom rewrites of all your important data so that Google fully understands what your website is about.
But there’s more! Every year we provide an additional audit where we re-review your website to ensure it is still sending all of the appropriate signals to the search engines.
Online Food Services is a great product and service. But we differ from them in many ways. Most importantly, we take a concierge approach to your website. You choose from one of our frameworks and then we customize it uniquely for you, adding in your unique colors, textures, fonts, images etc. This allows you to have a completely unique website that does not look like anybody else’s.
There are a ton of other ways, including our SEO strategy, the system your website is built on, your website’s mobile friendliness, and more! Contact us today and we’d love to chat about these details in greater depth.
For monthly subscribers, we are unable to offer refunds at this time. For annual subscribers, if you decide Smart Ordering is not the right solution for you before your first draft is built, we will refund your full amount, minus the setup fee, first month and a $100 cancellation fee.
We mostly focus on local marketing for customers near your location. We mostly focus on materials required in your locations, email campaigns and postings on Social Media. Marketing always is a joined effort but we take care of the digital side of the things. You talk to the customers directly, so you will give them information as required.
Yes, you can. We can build one and send you the look and feel.
No. you can’t have different theme, your mobile and website will have the same theme and same style.
We make sure the experience is the same between website and mobile app. All the features you selected for your website, will be supported in your mobile application.
Yes, you will be able to view all your restaurant locations in mobile application . User can select whichever restaurants they want to order from.
No, user doesn’t need to register before using mobile application. They can register in the mobile application or they can use their previous login credentials. We support guest checkout as a feature as well..
Yes, we will create two different applications, one for IOS and one for Android.
Yes, It’s incubated with the package you take for your system. $98.98 will be charged as One-time setup for Android or Google Store.
We know your mobile app is important and we want to get it to you fast! It takes us anywhere from 2 – 5 business days to have you up and running.
Yes, your mobile application will support all your admin functionality. It will work same as the desktop application.
Yes, you can assign your work order to respective driver.
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