User Login

  • New user registration
  • Registered user login
  • Same user logins from different machines
  • Guest user profile

User-Centric Backoffice & Administration

  • Password Reset via backend office
  • Statistics and details on unused accounts
  • Customer notification to log in online post inactivity of an account.
  • Deletion notification of accounts to the user

Catalog Management

  • Define key product attributes – Product title, description, price(s), image(s), thumbnail, etc Add, edit and delete product details.
  • Product Configurations – Single Product, Bundled Product Optional Purchase, Combination Products with non-optional Purchase setup for proper presentation in the front-end.
  • Batch update to products in admin panel uses to import and export via excel sheet.
  • Media Manager with automatic do image resizing and watermarking.
  • Permissions based access with roles and responsibilities can be setup.
  • Review and approve social tags and customer reviews for proper publications to the website.
  • Ability to mark In-Stock and Out-of-Stock in the backend inventory.
  • Ability to take the product off the website post a certain date, or place into the market (website) post certain date.
  • Bundled products discounting is possible through configuration.
  • The system can generate automatic SKU’s in its own format. A business format SKU requires development. This can be manually put in as well, or import it through excel sheet.
  • Free or charge for shipping options can be defined per product.
  • Product updates with dynamic updates to the website, or by easy click push button configuration.

Display & Visual Experience

  • The logo will be present on all the pages and will be clickable to go to the homepage.
  • Browsing on various mobile devices shall provide a consistent experience to match resolution.
  • A unique set of product catalog page layout for users to browse, search, and apply filters as needed.
  • Optimum loading timing of pages in various browsers and devices including caching.
  • Provide categorization for product filter rules Use logo for watermarking image
  • Provide categorization for product filter rules Unique set of product catalog page layout
  • Gift card purchase and processing
  • Presentation of the diamond certification post checks out. Information during check out process.
  • Customize personal note (part of the checklist).
  • Products that are qualified for free and charged shipment.
  • Coupon and/or Special price offer Tax Rates per location.
  • Ability to mark In Stock and Out of Stock in the backend inventory.
  • Ability to take the product off the website post a certain date, or place into the market (website) post certain date.
  • Ability to offer free shipment and then time expiries. Website product display shall adjust accordingly. Cross-sells on product pages Up-sells in Shopping Cart New Items Promotional Tool.
  • Recently Viewed Products and recommended products.

Product Search

  • Search Item with Keyword
  • Search item with full and partial names, preceding characters, case insensitive
  • Suggestive search – “did you mean this?”
  • Searched item not found

Order Confirmation

  • Re-ordering capabilities shall be managed by the backend server.
  • Email Notifications of Orders.
  • Email notification for product purchase with an invoice in PDF format.
  • Email notification for product delivery.
  • Email notification for a survey and/or online feedback.
  • User should be able to stay anonymous.
  • Above items for Guest user Download and print of orders in the inventory.
  • Delay in delivery notification Product unavailable notification – recommend related products.

Shopping Cart

  • Shopping cart page navigation
  • Shopping cart page check
  • Allow all the online purchase options
  • Review items on the cart
  • Payment summary, with shipping and tax calculations
  • Payment processing on major debit card or credit card with VISA, Master Card, DISCOVER, etc “Payment processing on credit card VISA, Master Card”
  • Shipping address and Billing address
  • Order processing Order tracking Other links

User Accounts and History

  • Order History with Status Updates
  • Order Tracking from Account
  • Password Reset email from front-end and admin panel
  • Order and Account Update Emails
  • Customizable Order Emails
  • Create and Edit Orders from the Admin Panel
  • Product Reviews submitted
  • Order status and history
  • Re-orders from account
  • Recently ordered items
  • Default Billing and Shipping addresses

Wish List 

  • Wishlist Order
  • Tracking Wish List (Single)
  • Wish List items when product is marked OOS (out of stock/service).
  • Show the product with a message – this product has been removed.
  • Share Wishlist in all shareable formats.
  • Click wishlist in a received email.

Emails and Campaigns

  • Test marketing campaigns – all holidays
  • Corporate level Thank you – post-purchase
  • Gift list recommendation before holidays
  • Thank you – Email notification for registering.
  • Problem with payment – Email notification for non-processed credit card information
  • Your invoice – Email notification for product purchase with an invoice in PDF format
  • Your order – Email notification for product delivery
  • Your review – Email notification for a survey and/or online feedback. User should be able to stay anonymous.
  • Deletion notification of accounts to the user
  • Delay in delivery notification Product unavailable notification – recommend related products
  • Share a wishlist
  • Customer notification to log in online post inactivity of an account.

Reports For Mobile Commerce

  • Customer visits
  • Most-visited products
  • Items delivered and to be delivered
  • Low inventory alerts
  • Pro-active notifications for a full inventory report
  • Purchased date and not shipped within 1 day
  • Understocked items
  • Sales and Tax Reports
  • Inventory Reports
  • PO and Forecasting Reports
  • Site Usability Reports
  • Customer Intelligence Reports
  • Product details report – # of photographs, last updated, tag (yes/no)
  • New orders, order status, delivery status
  • Customer communication metrics – # of reads, # of replies, #of unreads
  • Total Sales Invoiced
  • Total Sales Refunded

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